General Guidelines

RESERVATIONS
50% of total is required to hold your room until arrival. We require that each reservation be guaranteed by a credit card.

CANCELLATIONS
We must be notified two weeks before cancellations, or the entire suite charge for all nights is non-refundable and any balance will be charged to the credit card you provide. Reservations during holiday times are non-refundable.

The Two Hearts Inn reserves the right to process the total payment for the stay within one week of the reservation.

ARRIVALS & DEPARTURES
Check-in is 4 to 6 p.m. Special arrangements required for later hours. Check-out is 11 a.m. If you are arriving after 6 p.m. you must make special arrangements, otherwise you will be charged an additional $50 late arrival fee.

Detailed Policies

SMOKING

Smoking is prohibited in the building, courtyard, and public walkways. Smoking is only acceptable at the east side of deck near smoker pole or in or near your personal vehicle. Cigarettes must be properly disposed of, littering in any area is not acceptable. Any violation of this policy will result in a substantial fine.

ATMOSPHERE

No candles or incense are allowed due to the fire hazard. Also the use of outside special occasion decorations is discouraged including rose petals, real or artificial.

PROPERTY

Unique and expensive items have been designed and purchased for each suite, your care is greatly appreciated, and any damage to property or items taken from the room will result in charges for replacement or repair. Special care must be taken with the use of hair, facial, and body products.

ADDITIONAL GUESTS

Any additional guests, children, or pets are not allowed. Our goal is to provide a relaxing environment for our guests and not meant to be a gathering place for additional guests at any time during stay.

ALCOHOL

We know coming to the Inn is a special time, and so we allow a modest celebration with champagne, beer, or wine, but no intoxication is permitted and inebriated guests will be asked to leave premises.

NOISE

Please be polite and remember there are other guests who may be sleeping in suites next to yours, and disturbing other guests through excessive noise, music, or TV is not permitted.